Terms and Conditions


- THE TAXES ARE INCLUDED ON THE RATE

- PRICE PER ROOM PER NIGHT, BASED IN A DOUBLE OCCUPANCY

- THE PRICE INCLUDES BREAKFAST  


HOTEL POLICY

  • The hotel does not have extra beds 
  • During Christmas holiday and Easter Season, a minimum stay of 3 nights is required.
  • Minors are NOT allowed to stay in a room without an adult present.
  • The hotel does not accept any pets.
  • Upon confirmation of the reservation, the guest is acknowledging that they have read and accepted Hotel Casa las Tortugas cancellation policy.

CANCELLATION POLICY

  • Reservation should be cancelled or modified 14 days prior to the arrival date to avoid a penalty of 100% of the total cost of the reservation
  • Reservations for Chrismas holiday and Easter season should be cancelled or modified  30 days prior to the arrival date to avoid a penalty of 100% of the total cost of the reservation.
  • No shows will be charged the full cost of the stay.
  • In case of  rain, flood, airplay delay between others the hotel does´t accept cancelation ant there is no refunds.